Return Policy

Item(s) are subject to RETURN/EXCHANGE/REFUND if Uyai Clothing receives the item/s within:


  • 24-48 hours from date of delivery for orders placed within Abuja.
  • 5 business days from date of delivery for orders placed within Nigeria but outside Abuja.
  • 10 business days from the date of delivery for orders shipped outside Nigeria.
  • The item(s) MUST  physically be in our possession within the above time frame for the item to qualify for an exchange or refund.  There are no exceptions to this rule.


  • The customer is responsible for sending the item/s back to Uyai Clothing.

Method Of Refunding:

  • Refunds are issued minus the cost of shipping via the same payment gateway the item(s) were paid for e.g transfer,Paystack, PayPal or Stripe.
Method Of Refunding:

  • ALL items must be received unworn, undamaged, free from blemishes and in its original packaging to qualify for an exchange or refund.
  • In the case that an item is received damaged, a refund or exchange will not be possible regardless of circumstance. The customer will be responsible for any shipping cost associated with resending it back to them.
  • SALE items or items bought with a discount code will NOT eligible for a refund or exchange regardless of circumstance. ONLY FULL PRICE items qualify for a refund or exchange.
  • In the case of an exchange, the customer is required to pay for any further delivery fee required.
  • The re-delivery fee is the same cost as the initial shipping fee charged when the item was first ordered.
  • Once we have received your return, an exchange will be shipped within 48 hours or a refund processed within 5-7 business days as the case may be. Depending on the payment gateway refunds might take longer to appear in customers bank account.
  • Finally, for a swift and seamless process, kindly ensure that your return meets the above terms and conditions.


Return Address:

Uyai Clothing

No 11 pst Enoch Adeboye Street, 2nd Avenue, Gwarinpa, Abuja, Nigeria 

For any other information concerning returns or exchange please contact: +2348029572260or email:,

Contact us at for questions related to refunds and returns.

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